Frequently Asked Questions


Question:  How can they deny insurance payment for a life-threatening disease?
Answer:  Payment may be denied because there may be a specific exclusion in your policy for obesity surgery or "treatment of obesity."   Insurance payment may also be denied for lack of "medical necessity." A therapy is deemed to be medically necessary when it is needed to treat a serious or life-threatening condition. In the case of morbid obesity, alternative treatments - such as dieting, exercise, behavior modification, and some medications - are considered to be available. Medical necessity denials usually hinge on the insurance company's request for some form of documentation, such as 1 to 5 years of physician-supervised dieting or a psychiatric evaluation, illustrating that you have tried unsuccessfully to lose weight by other methods.


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